Re: APC, Your company is making a mistake!

kwrohrer@ce.mediaone.net
Sun, 11 Oct 1998 23:40:11 -0500 (CDT)


And lo, Mike A. Harris saith unto me:
>
> Damned good way of doing business IMHO. I'll see what my
> customers think about the various options that are available, and
> post back.
>
> So far, I'm practically sold on Best, unless some miracle happens
> or some salesman convinces me otherwise.
>
> What are other people's experiences with Best?
Best's email tech support was fairly prompt, and while I don't think I
was conversing with a Linux old-timer (he thought /dev/cua* might be
something new with RedHat 5.1) he wasn't stupid or clueless, either,
and he pointed out the "identify" and "status" commands for my
Patriot Pro without prompting. The problem turned out to be a short
or open in the motherboard-to-DB9 serial connector.

Now all I have to do is grab the UPS HOWTO and stick in a good
powerfail shutdown script.

Keith

-- 
"The avalanche has already started; |Linux: http://www.linuxhq.com     |"Zooty,
it is too late for the pebbles to   |KDE:   http://www.kde.org         | zoot
vote." Kosh, "Believers", Babylon 5 |Keith: kwrohrer@enteract.com      | zoot!"
 www.midwinter.com/lurk/lurker.html |http://www.enteract.com/~kwrohrer | --Rebo

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