Re: What to do with `BERT: Error records from previous boot`?

From: Ard Biesheuvel
Date: Tue Nov 24 2020 - 12:33:07 EST


On Tue, 24 Nov 2020 at 17:24, Paul Menzel <pmenzel@xxxxxxxxxxxxx> wrote:
>
> Dear Linux folks,
>
>
> On the Intel Tiger Lake Dell XPS 13 9310 Linux 5.9.9 from Debian
> sid/unstable logged the messages below. Please find the whole log in the
> Linux bug tracker [1].
>
> ```
> kernel: BERT: Error records from previous boot:
> kernel: [Hardware Error]: event severity: fatal
> kernel: [Hardware Error]: Error 0, type: fatal
> kernel: [Hardware Error]: section_type: Firmware Error Record Reference
> kernel: [Hardware Error]: Firmware Error Record Type: SOC Firmware
> Error Record Type2
> kernel: [Hardware Error]: Revision: 2
> kernel: [Hardware Error]: Record Identifier:
> 8f87f311-c998-4d9e-a0c4-6065518c4f6d
> kernel: [Hardware Error]: 00000000: 0100a306 00000280 ca5824d3
> 000003ab .........$X.....
> […]
> ```
>
> How can I decode that error to understand what happened?
>

Dell or Intel should be able to provide that information, although
getting them to do so may be difficult.


>
> Kind regards,
>
> Paul
>
>
> [1]: https://bugzilla.kernel.org/show_bug.cgi?id=210347