Re: [tpmdd-devel] tpm_tis driver failed to suspend, error -62

From: Rajiv Andrade
Date: Wed Mar 27 2013 - 11:22:55 EST


Sending again, plain text.

---

Hey Aaron,

Sorry for the delay. Can you send us the dmesg output after setting
loglevel=7 at boot time? Additionally, can you send us the TPM
manufacturer model/version?

# cat /sys/devices/pnp0/00\:0*/caps

Adding Kent.

Cheers,
Rajiv

On Wed, Mar 27, 2013 at 12:17 PM, Rajiv Andrade <mail@xxxxxxxxxx> wrote:
> Hey Aaron,
>
> Sorry for the delay. Can you send us the dmesg output after setting
> loglevel=7 at boot time? Additionally, can you send us the TPM manufacturer
> model/version?
>
> # cat /sys/devices/pnp0/00\:0*/caps
>
> Adding Kent.
>
> Cheers,
> Rajiv
>
>
> On Thu, Mar 21, 2013 at 10:17 AM, <peterasplund@xxxxxxxxx> wrote:
>>
>> Hi! Sadly, I have to say that I'm totally oblivious to power-related stuff
>> both in software and hardware, so I have no idea what you are asking or
>> proposing.. :)
>>
>> I don't know if you have access to the files I've included in the bug
>> report, so here are the links to them:
>> https://launchpadlibrarian.net/105830773/lspci.txt
>> https://launchpadlibrarian.net/95994294/AcpiTables.txt
>> https://launchpadlibrarian.net/95994318/BootDmesg.txt
>> https://launchpadlibrarian.net/95994354/UdevDb.txt
>>
>> Regarding the syslog during boot, is that the same as the BootDmesg I've
>> attached? Or should I search in another log file?
>> I'm not sure about the model, but I was hoping you could deduct something
>> from the UdevDb or the lspci output above.
>>
>> BR,
>> Peter
>>
>> 2013-03-19 16:50 skrev Luigi Semenzato:
>>
>>> Error 62 is ETIME. The driver is timing out during a tpm_send,
>>> possibly trying to send the Tpm_SaveState command.
>>>
>>> It may be that you cannot talk to the TPM at all. Have you tried
>>> sending messages to the TPM before suspending?
>>>
>>> Are there any other tpm entries in the syslog? Like at boot?
>>>
>>> What model TPM is it?
>>>
>>>
>>> On Mon, Mar 18, 2013 at 7:34 PM, Aaron Lu <aaron.lu@xxxxxxxxx> wrote:
>>>>
>>>> Hi Rajiv,
>>>>
>>>> Not sure if I should send this to you, please kindly forward it to the
>>>> appropriate person if not, thanks.
>>>>
>>>> Peter has encountered a problem during suspend, the tpm_tis driver's
>>>> suspend callback will fail, the relevant message is:
>>>>
>>>> [ 192.281757] PM: Syncing filesystems ... done.
>>>> [ 192.692479] Freezing user space processes ... (elapsed 0.01 seconds)
>>>> done.
>>>> [ 192.708159] Freezing remaining freezable tasks ... (elapsed 0.01
>>>> seconds)
>>>> done.
>>>> [ 192.724151] Suspending console(s) (use no_console_suspend to debug)
>>>> [ 192.724612] sd 2:0:0:0: [sda] Synchronizing SCSI cache
>>>> [ 192.724785] sd 2:0:0:0: [sda] Stopping disk
>>>> [ 197.512047] tpm_tis 00:08: tpm_transmit: tpm_send: error -62
>>>> [ 197.512055] legacy_suspend(): pnp_bus_suspend+0x0/0xa0 returns -62
>>>> [ 197.512057] PM: Device 00:08 failed to suspend: error -62
>>>> [ 197.512058] PM: Some devices failed to suspend
>>>>
>>>> And the problem has been there since v2.6.32(shipped in ubuntu 10.04),
>>>> and the latest upstream tree(v3.9-rcx) also has this problem. The bug
>>>> link is here:
>>>> https://bugzilla.kernel.org/show_bug.cgi?id=45761
>>>>
>>>> Please feel free to ask for more information, thanks.
>>>>
>>>> -Aaron
>>>>
>>>>
>>>>
>>>>
>>>> ------------------------------------------------------------------------------
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>>>> tpmdd-devel@xxxxxxxxxxxxxxxxxxxxx
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>
>
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